One97 Communications — bank denied the payment but amount debited from my account

Address:Pathanamthitta, Kerala, 689678
Website:IRCTC

I was booking tatkal ticket for journey from chenganur to bengalure when i entered my otp message displayed 'bank denied payment 'my money get deducted but ticket does not generate

When i look in my bank statement it show money has been debited to thank you for using your sbi debit card 521xx7275 for a purchase worth rs490.0 on pos 99017021 at one97 communications l txn# 743572.
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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