One97 Communications — IRCTC cancelled ticket amount refund issue

Respected sir!
I have booked tickets on irctc through phonepe, tickets are cancelled due to unconfirmed tickets. My amount ₹1440 has been refunded which i've paid for tickets through phonepe that's linked to my bank account, but the refunded amount isn't reflected in my bank and in the refund panel on irctc it's showing amount has been refunded to Bank name :- One97 communications limited. Reference id is :- [protected] and the refund date was 14 Aug, 2022.
Kindly do the needful as soon as possible.