[Resolved] One97 Communications — money deducted via upi but the order is failed & the money isn't refunded

 
1 Review
Krishna, Andhra Pradesh, India
 A Normie on Dec 15, 2018
The problem is i purchased a google play gift card from paytm via bhim upi using my [protected]@paytm upi address and the money (110) was successfully sent to paytm. [protected]@axisbank upi adress but the order failed as you can see in the above screenshots i provided. Please solve this issue quickly.

The upi reference number is[protected] and the order noof the order that failed inspite of successful payment is [protected].
(More info is provide in the attached screenshots)

(I contacted both paytm and my bank customer support, the bank confirmed that the money is successfully deducted but no help is offered so far from paytm support)

money deducted via upi but the order is failed & the money isn't refunded
money deducted via upi but the order is failed & the money isn't refunded
money deducted via upi but the order is failed & the money isn't refunded
Complaint marked as Resolved Dec 20, 2018
The money is refunded back to my bank account on 19/12/2018.
Thanks one97 communications and consumercomplaints!

Complaint Status


[Dec 16, 2018] One97 Communications customer support has been notified about the posted complaint.
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    One97 Communications - money deducted via upi but the order is failed & the money isn't refunded