One97 Communications — money deducted while doing online transaction with swiggy

 
1 Review
Bengaluru, Bangalore District, Karnataka, India
 avi1cob on Jun 3, 2019
Hello Sir/Madam,
I have done an online transaction via YES bank credit card for Swiggey and the order couldn't be placed but money got deducted. I my credit card statement and mail ID i can see that the money is paid as shown below :
"INR 299.00 has been spent on your YES BANK Credit Card ending with 2778 at ONE97 COMMU on 24/05/2019 at 21:26:04. Avl Bal INR 291, 064.94. In case of suspicious transaction, to block your card, SMS BLKCC to [protected] from registered mobile number".
When contacted swiggey they mentioned the money never reached them and it would be sent back by the deducter which is ONE97 COMMU.

My Contact Number : [protected],
Mail ID : avinash.[protected]@gmail.com

money deducted while doing online transaction with swiggy

Complaint Status


[Jun 04, 2019] One97 Communications customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    9%
    Complaints
    525
    Pending
    0
    Resolved
    45
    phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    location
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
    One97 Communications - money deducted while doing online transaction with swiggy