One97 Communications — no refund or email regarding deducted money

Address:

Amritsar, Punjab, 143001

I have filed so many complaints that 26.11 2018 at 2.28pm the money is deducted from my bank account but the company didn't got it I want to do the online shopping till now no response by the company side pl tell me whether I will get the refund or not I am sending u the screen shot of bank as well as already done complaints.all time company is saying our company will call u regarding ur email or phone number till now no response pl do some thing