One97 Communications — order id: [protected] - refund not received

PP PL

from Chandigarh, Chandigarh

Address:

Ghaziabad, Uttar Pradesh, 201007

This mail is regarding my order id: [protected] on paytm.
The above order has been returned on 25.10.2018 and i share my bank details with paytm on 26.10.2018 on the link share by paytm on my e mail id, attached
Till date, almost 20 days passed, but i have not received my refund of rs. 3465.00 in my bank account.
I am continuously taking follow-ups with paytm via mail, as you can see in the trailing mails which are self explanatory and trying to paytm via phone also, but could not.
I am request you to please help me to get my refund of rs. 3465 in my bank account.
In case of any query / confusion, you can call me on my mobile no.
Pls confirm.

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One97 Communications customer support has been notified about the posted complaint.

Nov 15, 2018

Updated by PP PL refund of rs 3465 for order no. [protected] not received yet.

Also this is regarding my Order #[protected], refund of rs 256.37 should be credited in my bank account, but i have received an amount of rs. 1.57 from PAYTM through IMPS in my bank account today (15.11.18).

what the hell is going on???????? i will make complaint on higher level, u are harnessing me since more than two - three weeks.

no one receive calls on ur any helpline no. everytime i share my mobile no but nobody call back to me from the day one.