One97 Communications — payment not made to irctc but not refunded

 
1 Review
India
 Sromona on Nov 9, 2018
Sir i have made a payment from my sbi debit card for booking totkal ticket on 9th november at 11:14 am but the ticket was not confirmed due to no response from bank end.
Rs 1740 was anyway deducted from my account but was not paid to irctc.
The bank message was
Thank you for using your sbi debit card 459xx5510 for a purchase worth rs1740.0 on pos 99017021 at one97 communications l txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected].
Required attachments are as below
For contact email i'd is [protected]@gmail.com

payment not made to irctc but not refunded

Complaint Status


[Nov 09, 2018] One97 Communications customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    9%
    Complaints
    526
    Pending
    0
    Resolved
    45
    phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    location
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
    One97 Communications - payment not made to irctc but not refunded