One97 Communications — paytm order not received after getting delivery message 2 days ago

I had ordered shirt from paytm mall order no.[protected] and paytm has send message to me 2 days ago that your product will be delivered today and yet now i haven't received my product and in message paytm has given the delivery boy phone no. I contacted him his nature was very rude and is saying that i'll not come today and my awb. No. Is [protected]
I had got very very rude behavior from the delivery boy and paytm is giving worst services to me im complaining daily to paytm agents but they are saying we'll deliver it don't worry what's this i'm waiting for my order since last 2 days and till now i haven't received my order.

And delivery boy mentioned wrong entry in the books that delivery attempted but i'm at home since last 2 days no one came here to deliver order what's this matter.

Please help me please