One97 Communications — pos machine

Address:

Raigad, Maharashtra, 410206

I have purchase pos machine from paytm seller name (Yadnesh) came on my shop for my retail business on 4 november 2019 i have paid them of rs 7080 for annual period. As per condition of pos machine card rate were told me on debit card was 0-2000 free and above 2000 above 0.4 % + gst and on credit card 1.4 % +gst. But paytm are charging me on credit card 1.99 % + gst. I have call and discuss with seller about this issue on 13 november and he tell me will solve this problem asap.. But till now this problem is not solve... As per the seller of company he tell me that you can cancel this contract any time if you don't like services.. Today on 4 nov i have call seller again to cancel and refund me amount which i have paid to company he told me to contact to customer support then i have call there paytm customer support number to cancel this pos machine contact they are tell me sorry sir this contract will not cancel as per policy of company.. You have to cancel this process with in month. I have told them whole story but are telling its our policy... I am helpless now...