One97 Communications — power bank

Address:	781005
Website:	paytm.com

I recently order a power bank in paytm and then i receive the item without the usb cable and also the product is in defective condition as it do not charge the mobile mobile, i tried charging the the power bank and still it do not work, and then i place a return request and then i got a call from delhivery asking the return item and then i handed over the item to him and then i receive a sms after on the day that my return is rejected, and later the person who took my item called me saying they are not finding the usb cable so return is rejected, so i wanted paytm to accept the return. As on the first place i do not receive any usb cable with the item. Kindly process it on urgent basic. I attach the order no and all detail on the attached image.