One97 Communications — Regarding Payment Failed but Amount Deducted from my Account

I have one transaction of the amount 6002 rs. Deducted from my SBI Account on 09.09.2021 from paytm UPI. But the transaction failed and I have already coordinated with Paytm and Cred App. But both are saying that the money has not arrived and they need to coordinate with Our Merchant. I am money back. With Transaction id IGALYKEFV0 transaction no[protected]
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One97 Communications customer support has been notified about the posted complaint.
Sep 21, 2021
Updated by parveenrawal
I have one transaction of the amount 6002 rs. Deducted from my SBI Account on 09.09.2021 from paytm UPI. But the transaction failed and I have already coordinated with SBI Branch. But SBI is saying that the money is gone TO TRANSFER-INB One97 Communications Limited . With Transaction id IGALYKEFV0 transaction no[protected].So please i say send my money back.

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