One97 Communications — tatkal train ticket booking payment error!?

Actually i tried to book a tatkal ticket on 03 th january 2019 at
11 a. M. But the ticket was not booked showing error but my amount (Rs. 385.49) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

I request the concerned people to take necessary action and refund my money to the account from which it is debited.
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One97 Communications customer support has been notified about the posted complaint.
Feb 02, 2019
Updated by A1233abhi
Thank you for your response.
Feb 03, 2019
Updated by A1233abhi
Any update on this?
Feb 07, 2019
Updated by A1233abhi
Is there any update on this. Please work on it.
Complaint comments 

Comments

Dear Team

I had booked online Railway ticket from HDFC Debit card on 27th jan 2019, but ticket booking failed and my money is debited from account giving narattion "pos one 97 communication debit"..

reference no.[protected]

Pls help to resolve the issue

Rohit

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