One97 Communications — unauthorised transaction of amount

Address:

nandyal, Kurnool, Andhra Pradesh, 518501

Sir, my name : g s vijaya gandhi, mobile no. [protected], i have not a regular user of paytm. But[protected] at 7-12 am and 8-43 am, rs. 177/- and rs. 3000/- amounts are transfered to one97 communications ltd noida without my concern. Please rectify the mistake and return my amount please. I had communicated with paytm customer care... I have given all the information what they asked and they asked about txn id of amount... Then i asked city union bank customer care... They have unable to given txn id of about amounts transfers... I said the same to paytm customer care... Then they asked my account number, mobile number, txn amounts, time and date through email message... I have given to them.. After that they are asked about fir copy... I dont know why they are asking... It is their mistake... Without my concern.. They grabed my amount through my bank account... It is fully wrong thing. So please justice to me.