One97 Communications — unauthorized deduction from bank account

Address:59A SECTOR NO 5, NANAK NAGAR, Jammu, Jammu and Kashmir, 180004

On[protected] at 11:47 Am, I added ₹5000 to my PAYTM account linked to my phone number [protected] from my J&K banks debit card. The wallet transaction ID shown is [protected].
When I checked my bank statement, it showed that the amount ₹5000 was deducted twice at One97 communications Ltd. however in my PAYTM account ₹5000 was added only once.

It is my humble request to refund ₹5000 that was wrongly deducted from my bank account by One97 communications Ltd.

Regards
Sumit Prashar
+3 photos
Was this information helpful?
No (0)
Yes (0)
One97 Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

U have generated a legel notice against me when I have not made any purchase from you through paytm please stop sending me such text
I have also attached a photo regarding the notice

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    One97 Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1240
    Pending
    0
    Resolved
    105
    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all One97 Communications contact information