One97 Communications — unauthorized deduction from my prepaid balance

Iam an idea customer and everyday rs. 5 is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer, thank you for downloading sports from one97. Rs. 5 is being deducted from your balance.
It has become a daily practice and i have even tried to unsubscribe this service but in vain. Every time i send a stop message to 53111, it gives a message back saying unsubscription failed.
Very annoying. Please help to get this sorted.
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On 2 Feb 2020 and 7 Feb 2020 200 rs each i.e total 400 rs were debited from my SBI account.
Please let me know why it was debited and refund back the same
prerna mundada's reply, Mar 21, 2020
It is not solved..reopen the complain

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