[Resolved] One97 Communications — unauthorized money transaction from credit card | |||||
Dear sir, My self prasanna kuamar mohanta from angul, odisha and i am the customer of bank having debit/credit card from last 4yr. Sir, on date 16/10/2018 afternoon at about 04:40 pm total three unauthorized transaction of about rs.10000 and total rs.30000 used from my credit card account. I have tried for online payment for only rs.10 but waiting for otp, after some time error msg sawing this transaction is fail from bank. Then i had try for another time again for rs.10 otp not came in time so that after some time when transaction is not succeed i am back from the page and disconnect my phone call, after that 4 msg are coming for otp at the same time for transaction of about rs.10000 and 3 times deduct the money about rs.30000 and also the fraud are try for another transaction but at that time i will block my card so that i am saved and those transaction are doing through the mobiwik and by using merchant name one97 communications ltd even i am not using those otp for transaction and also not aware about those transaction. When ever i am not receiving and not input the otp then how the transaction is possible??. Please help me... Sir, kindly humble request to help me for refund my money and do some needful actions. Regards, Prasanna kumar [protected] Was this information helpful? | |||||
Oct 19, 2018 Complaint marked as Resolved Dear Sir/ma'am,
On date16th oct afternoon 04:20pm my self payiing Rs.10.00 through Merchant ONE97 communications Ltd and waiting for OTP long bt OTP not came and sawing pop up TRANSACTION failled from the bank so that i left the Site after at the same 4 OTP are coming for Spent Rs.10000.00 each out of which 3 OTP are already used and spent total Rs.30000.00 .
When i am going for paying in that OTP input page i have seen the merchant was ONE97 and through this i have lost my money.
sir, requested to u please help me to return my lost money as soon as possible from the froud who is spent my money by using your merchant.
if any assistant please contact with me my phn -919937866839 and email id [email protected] One97 Communications customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
On 17 October 2018 and 22 October 2018 i did 2 transaction for ticket booking thought one97 coomm. Ticket not booked but amount got debited from acc. And still its is not refunded
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Gangaji9's reply, Oct 22, 2018
Kindly reverse deducted amount in my bank account. Otherwise I have to raise desput complaint
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