One97 Communications — wrong deduction of amount rs. 540.00

Address:New Delhi, Delhi

I have received message from state bank regarding deduction of rs. 540.00 from a/c on 28.12.2018 at 12.03 transaction id is igafbhlxf0. Which is i have not done. Please provide detail for whose payment is there. Please provide detail. I have not instructions for payment. I have not paytm. Amount has deduced directly from my account. Please refund the amount
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One97 Communications customer support has been notified about the posted complaint.
Jan 11, 2019
Updated by lalita sahni
I have received message from state bank of india for one97 communication ltd transaction of rs. 540.00 on 28 dec.2018 at 12.03 is igafbhlxf0. I have not make payment of rs. 540.00. Bank has directly deducted amount. Please look it and provide detail who has done this transaction and pertain to whom. Please refund the amount to me and deduct amount from correct person
Jan 11, 2019
Updated by lalita sahni
I have received message from state bank reference no for one 97 communication ltd transaction of rs. 540 from a/c on 28. Dec. 2018 at 12.03 is igafbhlxf0. Please refund the amount. I have not make payment. I have no paytm. Please provide detail for whom you have deducted the amount. The amount pertain to which person. Please provide detail

Lalita sahni
[protected]
Jan 16, 2019
Updated by lalita sahni
Please provide detail
Jan 22, 2019
Updated by lalita sahni
Thank you for using State Bank Internet Banking. Reference No. for One97 Communication Ltd transaction of Rs. 540.0 from A/c ending 0418 on 28-Dec-18 at 12:03 is IGAFBHLXF0.
Complaint comments 

Comments

I have tried to book an irctc ticket during transaction i went through paytm gateway. I have entered the details and proceeded further.Money got deducted from bank but not made to irctc.i have dome the transaction 2 times money was deducted but has not been completed

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