[Resolved] OneAssist Consumer Solutions — 2nd complaint to cancel the membership and refund amount - fraud company | |
This is a fraud company. The refund team is insisting to share the complete debit card number when i am asking to cancel the membership and refund the amount. I have sent multiple emails and not seeing any positive response from the team. I don't understand why the team is irritating so much when i am requesting to cancel the membership. This is not the way they should do the business, customers should accept the membership by willingness and not by force. Plan details: Insured name : sabitha desu Oneassist relationship number : 9743802 Oneassist membership id : [protected] Plan name : enhanced wa privilege single plan Was this information helpful? | |
Feb 21, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 OneAssist Consumer Solutions Customer Care's response Dear Sabitha, Greetings from OneAssist!!! We are sorry to see you go. Your plan has been cancelled on 10th Jan and the refund must have credited to your respective bank account. Request you to check with your bank. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Hope this resolves your issue. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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