[Resolved]  OneAssist Consumer Solutions — AC got damaged after service

Address:

2nd Floor, C -142, Jeevan Park, Uttam Nagar

My AC has the following issue after servicing:

1. NO COOLING AT ALL
2. LED indicator is damaged
3. Remote sensor works intermittently
4. The wallmount plate is away from the wall because of which AC is inclined

All these were shown to the service person however he advised me to use a two sided tape to fix it. He didn't even use measure the gas pressure after service.

I believe this may cost me around 10k to 15k inorder to get the AC fixed. Moreover this AC is for my mother who is 73 years old and she may get unwell because of non functioning of the AC. LET ME KNOW IF I NEED TO FILE A CRIMINAL CASE INSTEAD OF CONSUMER COMPLAINT.

Please be informed that your customer care, the technician and the area manager is aware of the issue but still i am not being assisted. I will get this serviced as soon as possible if i do not hear back from you and file a case to get the compensation for the bill, mental harassment and torturing my 73 yrs mother in this summer.