BanksOneAssist Consumer Solutions account debited with rs.1899 /- without permission

[Resolved] Oneassist Consumer Solutions — account debited with rs.1899 /- without permission

2 Reviews

Shadawal park, type a/4, r.no. 1 Boisar west, Boisar, Maharashtra, India

Krutika Mayekar on Apr 25, 2019

Hi,

My account with axis has been debited with rs. 1899 today (25th april 2019 @ 11:12 am.

Since i have not requested for the same it was debited against my will and this categorizes as fraud. Request you to reimburse the amount to my bank at the earliest or else i will have to take serious action against one assist.

Email: krutikamayekar3. [protected]@gmail.com

Debit card : xx3045

Regards,
Krutika

Complaint marked as Resolved May 28, 2019

Complaint Status

[Apr 25, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

OneAssist Consumer Solutions Customer Care's response, Apr 26, 2019
Dear Krutika,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist