[Resolved] OneAssist Consumer Solutions — activate plan without notification number and permission | |
I received sms from hdfc bank that rs-1500/- deducted from my credit card to one assist plan on 27/12/2017. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling but no one responding, and they not cancelling the servicing. Please wihdraw all plans which ever activated. Please deactivate and refund my money asap Card number ending with -. 5077 Name - shivi khandelwal Relationship no -3309004 Was this information helpful? | |
Feb 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 OneAssist Consumer Solutions Customer Care's response "Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2734315 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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