[Resolved] Oneassist Consumer Solutions — amount deducted

 
1 Review
Cykul sports, hi-tech city, Madhapur Hyderabad, Hyderabad, Telangana, India
 rangineni avinash on Aug 23, 2019
Hi suddenly i received message from icici bank regarding my amount deduction of 1899 on august 16th
Without my permission how can you directly deduct my money
& when i call your executives they clearly mentioned if i'm not interested to continue the plan they can refund full amount of money but it's been one week no responding it's too much dissapointing & also it's an offence to deduct amount from my bank without my permission or confirmation please refund my money asap if not i will take serious action on this
My registered mobile number:-[protected]
Onassist relationship num:-8017501
Complaint marked as Resolved Sep 23, 2019

Complaint Status


[Aug 23, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Updated by rangineni avinash, Aug 23, 2019
Deactivate the plan & refund my amount back if not i will do what I can do from my side
Verified Support
OneAssist Consumer Solutions Customer Care's response, Aug 23, 2019
Dear Avinash,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 20th August and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist
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    Oneassist Consumer Solutions - amount deducted