[Resolved] OneAssist Consumer Solutions — amount deducted

rangineni avinash

from Mumbai, Maharashtra

Address:

Cykul sports, hi-tech city, Madhapur Hyderabad, Hyderabad, Telangana

Hi suddenly i received message from icici bank regarding my amount deduction of 1899 on august 16th
Without my permission how can you directly deduct my money
& when i call your executives they clearly mentioned if i'm not interested to continue the plan they can refund full amount of money but it's been one week no responding it's too much dissapointing & also it's an offence to deduct amount from my bank without my permission or confirmation please refund my money asap if not i will take serious action on this
My registered mobile number:-[protected]
Onassist relationship num:-8017501

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Sep 23, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 23, 2019

Updated by rangineni avinash Deactivate the plan & refund my amount back if not i will do what I can do from my side

Verified Support

Aug 23, 2019

OneAssist Consumer Solutions Customer Care's response Dear Avinash,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 20th August and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist