[Resolved]  OneAssist Consumer Solutions — amount deducted without my permission

Address:221002
Website:www.oneassist.in

Dear team

I am facing problem with concern team of one assist company
Regarding power individual cancellation plan.
Without my permission service has been renewal and 1399/- charges deduct from account, even i already inform to one assist customers executive for service deactivation before renewal date
Inspite of early informed my service has been renewal
One assist executive erritating me many times they are calling and denied my request
They are only cheated the customer..
This is my humble request to you refund my full amount and deactivate the service.

Regards
Nayla khan
[protected]
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Oct 26, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Nayla,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number
3574101. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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