[Resolved] OneAssist Consumer Solutions — auto debit from credit card without approval, not processing the cancellation request | |||
Dear team, I don't know how you people are carrying out business. Is there any thing called, approvals before you deduct money from someone's account. Forget that, even after requesting you to cancel through mail, call, one assist app, nothing has been done for the past 6 days i have been trying. My relationship no: 2940706 Service request number : 3648187 Card ending 8095 has been debited with inr 1899 for one assist fees. Was this information helpful? | |||
Nov 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3648187. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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