[Resolved]  OneAssist Consumer Solutions — auto debit from credit card without approval, not processing the cancellation request

Address:122002

Dear team,
I don't know how you people are carrying out business. Is there any thing called, approvals before you deduct money from someone's account. Forget that, even after requesting you to cancel through mail, call, one assist app, nothing has been done for the past 6 days i have been trying.

My relationship no: 2940706
Service request number : 3648187

Card ending 8095 has been debited with inr 1899 for one assist fees.
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Nov 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3648187. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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