[Resolved] OneAssist Consumer Solutions — auto debit one assist membership amount two times in my hdfc credit card | |
When my hdfc credit card 416317xxxxxx5196 issue, auto activate one assist without my permission and debit fees. After one year also debit amount without permission. So i want to stop one assist and refund the amount which debit two times. I have to take legal action if not refund my money. My one assist membership id is 2852569. As soon as possible stop the oneassit plan in my hdfc credit card and refund two times debited amount. Debasish ghosh Hdfc bank Goaltore, paschim medinipore, wb Was this information helpful? | |
Dec 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 OneAssist Consumer Solutions Customer Care's response Dear Debashish, Greetings from OneAssist! We regret the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3718910. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 699/- credited in your bank account within 5 to 7 working day. Regards, Devendra, OneAssist, Social Media Team. Verified Support Nov 15, 2018 OneAssist Consumer Solutions Customer Care's response Dear Debashish, Apologies for the inconvenience caused. Please be informed, your membership cancellation is already processed with vide service request number 3718910. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 699/- credited in your bank account within 5 to 7 working day. Regards, Devendra, OneAssist, Social Media Team. | |
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