[Resolved]  OneAssist Consumer Solutions — auto renewal not cancelled/asked to stop services

Address:Hyderabad, Andhra Pradesh, 500082
Website:oneassist

Hello last year november upon auto renewal of my plan i asked one assist executive to discontinue my card protection policy however he promised me to stop the auto renewal of the policy but this year also my policy has been renewed without my getting into my notice

i have call recording of your executive for last year its completely a fraudlent activity please help.
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Dec 15, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Nov 02, 2017
Updated by shashikiran kothapally
SR:[protected]

MOBILE:[protected]
Nov 02, 2017
Updated by shashikiran kothapally
Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
SHASHIKIRAN.
Verified Support
Nov 03, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Shashi,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2518251 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Nov 03, 2017
Updated by shashikiran kothapally
The response i received from one assist is as follows:

dear customer your one assist membership has been upgraded to power,

what is this nonscence i asked to completely take me out of one assist hell but the company is torturing me in all ways this company is liable to all punishments under IPC
Complaint comments 

Comments

The response i received from one assist is as follows:

dear customer your one assist membership has been upgraded to power,

what is this nonscence i asked to completely take me out of one assist hell but the company is torturing me in all ways this company is liable to all punishments under IPC

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