[Resolved] OneAssist Consumer Solutions — auto renewal of membership | |
Hello there I received sms from kotak mahendra bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I tried to reach them but whenever they hear to cancel the subscription they put the call on hold. Please deactivate and refund my money asap Date of incident : 19.43hrs. 16 jun 2018 Kotak credit card no. Xx1508 Oneassist relationship number : 464155 Was this information helpful? | |
Jul 21, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 20, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 3266648 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Riddhi Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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