OneAssist Consumer Solutions — service | |
मैंने mi स्टोर से 4th October 2019 को poco f1 फोन खरीदा था जिसके साथ mi protection लिया था। जब फोन डैमेज(26 September 2020 को) हुआ तो मैंने क्लेम के लिए वन असिस्ट ऐप से क्लेम किया। मैंने क्लेम डैमेज के 4 दिन बाद किया 30th September को मैंने डॉक्यूमेंट अपलोड किए फिर 6 October तक कंपनी से कोई रेस्पॉन्स नहीं मिला 6th October को रात को कॉल आया और बोल रहे है आपने क्लेम 72 घंटे के अंदर नहीं किया हम कुछ नहीं कर सकते। जबकि मेरे mi protection की एक्सपायरी तारीख 9 October 2020 hai। Was this information helpful? | |
|
OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 07, 2020 OneAssist Consumer Solutions Customer Care's response Dear Devilal, We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with your claim. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist Verified Support Oct 08, 2020 OneAssist Consumer Solutions Customer Care's response Dear Devilal, As per your talk with our executive we regret to inform that we wont be able to assist you with the claim. We regret the inconvenience caused. Kindly repair from Authorized service center and save repair job sheet for future repairs. We appreciate your understanding. Regards, Team OneAssist
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment