[Resolved] OneAssist Consumer Solutions — calls are not answered | |||||
Last year, they debited amount from my credit card saying that the amount will be reversed to me next year if am not in the plan anymore. I dint get any refund amount instead, they debited amount of rs.1899 from my account this month without any information. How can they do with out intimation. When called they said its due to auto debit. I never gave authority them to activate auto debit. I called them for more 20 times and spoke regarding the cancellation of plan. Whenever i call the customer care, they will tell that one person from the concerned team will contact me. But still nobody called me back.. I don't need this plan anymore and i had never used this plan before. I don't find this as useful. Please refund my amount and cancel this I am calling the customer care of one assist. They are not considering the cancellation request. Its been 20 days since i raised the request. While speaking you (One assist) are very polite. But never solve my problem. You p Was this information helpful? | |||||
Mar 1, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 OneAssist Consumer Solutions Customer Care's response Dear Rizwan, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brijesh Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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