[Resolved] OneAssist Consumer Solutions — cancel the credit card insurance plan | |||
Hi, this is sabarinath my mobile no [protected], i have received the call from one assist about the insurance for my hdfc credit card. They explained the plan, i was just listening and connected the call to various teams and said that it was very useful plan. They cut the call, suddenly after 3 days my credit card was deducted of about rs. 2, 499 from credit card ending with 0810. I was unaware of the fact that money will deducted automatically from my credit card. I have called one assist customer complaint number 3 days before, i have explained what just happened they said they will refund the money and track the issue, i will get the details in two days. Still now i didn't get any response from one assist. Even though i called your customer care number there is no response from the number i actually waited for more than 30 minutes.. Hence i request you here please cancel my plan and refund my money asap. Was this information helpful? | |||
Feb 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2718349 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
Add a Comment | |||
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment