[Resolved]  OneAssist Consumer Solutions — cancellation and refund

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 31/8/19. Without my permission. I also got a mail from one assist team. I dont even know the company. And this kind of charging of my credit card should not be legal. I m continuously calling on but they are not cancelling the plan.

Please deactivate the plan and refund my money asap
Date of incident : 31/8/19
Regards - narayan singh
Mob-[protected]
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Oct 14, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Narayan,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan is under cancellation and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist
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