[Resolved] OneAssist Consumer Solutions — cancellation my membership and oneassist service

[Resolved] OneAssist Consumer Solutions — cancellation my membership and oneassist service

A Alokbi

Hello there I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me... I want my money back. Don't dare again to do this. Please deactivate and refund my money asap Name: alok kumar biswal Date of incident: 02/09/2020 Hdfc credit card no. Xx5813 Mobile no: [protected] Email: [protected]@gmail.com Details 02/09/2020 one assist mfee 1399.00 +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Sep 08, 2020 Updated by Alokbi Refund my amount Verified Support Sep 09, 2020 OneAssist Consumer Solutions Customer Care's response Dear Alok, We regret the inconvenience caused and shall surely assist you with the full refund. We have forwarded your details to the relevant team and they shall connect with you within 24 - 48 working hours and assist you regarding the same. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist. Verified Support Sep 10, 2020 OneAssist Consumer Solutions Customer Care's response Dear Alok, We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7169609. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
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