[Resolved]  OneAssist Consumer Solutions — cancellation of membership and refund the fee

Address:New Delhi, Delhi, 110044

Hi
I'm sangeeta and i have a icici credit card ending with 9009.

Today (23.07.[protected]rs amount has deduct from my card. I have never applied for any service from one assist.

My oneassist relationship no is 7705101.
I am not interested in buying any scheme or policy or product from this company.
I request you to plz look into this and i want that the amount be refunded.
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Aug 24, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Sangeeta,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan is already cancelled on 23rd July, 2019. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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