[Resolved] OneAssist Consumer Solutions — cancellation of membership of one-assist | |||||
Oneassist consumer solutions — membership fee I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0111 without my consent on date:14/03/2018. I am not interested in this service and don't want continue this membership any more. Even i called one-assist and hdfc bank customer-care in feb.2018 for discontinuation of one assist service. It is against the consumer rights to forcibly deduct money from my credit card. So immediately cancel this membership and refund my debited amount of rs.1899/- in my account. One-assist relationship number : 1818372 Membership id: [protected] Name :- karamjit Credit card number ending : 0111 Email id: [protected]@gmail.com Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 19, 2018 OneAssist Consumer Solutions Customer Care's response Dear Karamjit, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2992053 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist. | |||||
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