[Resolved] OneAssist Consumer Solutions — cancellation of one assist insurance plan | |||
Dear sir, I am a icici bank credit card holder. Recently i received call from icici bank and they just given information about one assist plan after that they activated this plan on my card. I no longer want this feature over my cards. Wish to cancel this policy and request you to kindly refund the debited amount for this purchase as soon as possible. Thanks, Chithira s Mob no: [protected] Date[protected] Was this information helpful? | |||
May 17, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 OneAssist Consumer Solutions Customer Care's response Dear Chithira, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (256954) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team