[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership and refund the amount | |||
I got hdfc credit card ending with 0402 5 days ago and has been debited with rs.1299/- towards one assist membership fee on 26/sep/2017. I dint get any call to activate this one assist membership. But they are automatically debited my hdfc credit card. Request you to don't activate this type of subscription in future. It's unnecessary for me to have a one assist relationship, hence kindly resolve the issue and refund the debited amount and never repeat it again without my consent. Hope i will get back my money asap. Customer id : 35109826 Name – rakesh kumar Mob: [protected] Was this information helpful? | |||
Oct 30, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2393390 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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