[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership

prathibha d s

from Bengaluru, Karnataka

Address:

Mysore, Karnataka, 570019

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 28/09/2017. Without my permission. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they are not cancelling the service.

Please deactivate and refund my money asap.
Name: prathibha d s
Date of incident : 28/09/2017
Hdfc credit card no. Xx0278

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

Oct 24, 2017

Updated by prathibha d s Email: [protected]@gmail.com