[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership

yadav kapildev

from Jaunpur, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221404

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1891 without my concern on date:15/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- yadav kapil dev lalbahadur
Mobile no. :- [protected]
Credit card number ending :- 1981

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Jan 16, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

OneAssist Consumer Solutions Customer Care's response Dear Kapil Dev,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3802288. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

Dec 14, 2018

Updated by yadav kapildev Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1891 without my concern on date:15/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number :
Name :- yadav kapil dev lalbahadur
Mobile No. :- [protected]
Credit Card Number Ending :- 1981