[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3906 without my concern on date:15/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- Oneassist relationship number : 2073857 Name :- t vasundhara Mobile no. :- [protected] Credit card number ending :- 3096 Was this information helpful? | |||
Feb 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 14, 2019 OneAssist Consumer Solutions Customer Care's response Dear Vasundhara, We regret the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3886110. As discount was offered your amount 400/- has been already refunded to you. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 549/- credited in your bank account within 5 to 7 working day. Regards, Devendra, OneAssist, Social Media Team. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment