[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0103 without my concern on date:06/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- Oneassist relationship number : 5226729 Name :- nagineni srinivasulu Mobile no. :- [protected] Credit card number ending :- 0103 Was this information helpful? | |
Oct 14, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Nagineni, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist!!!
We are sorry to see you go.
Your plan has already been cancelled and the refund has been credited to your account on 28th August, 2019. We request you to check with your bank.
Hope this resolves your issue.
Regards
Team OneAssist