[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership

pvb28@redifmailcom

Address:

1542 D Ward Shukrawar peth kolhapur, Kolhapur, Maharashtra, 416002

Dear sir,

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5871 without my concern on date:31/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership. Membership contribution is already credited to my account.

Name :- pravin vishnupant bhosale
Mobile no. :- [[protected]]
Credit card number ending :- 5871

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Feb 27, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

OneAssist Consumer Solutions Customer Care's response Dear Pravin,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist