[Resolved]  OneAssist Consumer Solutions — cancellation of oneassist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6999. Without my concern on date:19/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299
Oneassist relationship no-5529519
Name - md shamim ashraf
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Md Shamim,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Complaint comments 

Comments

Please Change the Camera in MI K20 PRO.. i have MI PROTECT IN 21 August 2019

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4066
    Pending
    140
    Resolved
    3095
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information