[Resolved] OneAssist Consumer Solutions — cancellation of plan

Rudri Mehta

from Visnagar, Gujarat

Address:

Vadodara, Gujarat, 390007

I called one assist support on monday 11th june 2018 for cancelation of plan. They took my request and told me that i will get a confirmation call in 48 hours. Then i got call on 13th june 2018 and when i gave my confirmation they told me i will again get a confirmation call. This final confirmation call i am never getting. I called several times but they are not taking action. I downloaded the app and asked for assistance they are asking me to wait only. Now i am not ready to wait. I am highly dissatisfied with your service. I want to book complaint. I want to even go to police to book complaint.

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Jul 22, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

OneAssist Consumer Solutions Customer Care's response Dear Rudri,

Greeting from OneAssist,

As requested by you we have cancelled your plan vide service request number 3249785. Your refund has been initiated and will be credited to your account within 5 to 7 working days

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Regards,

Sophia,

Team OneAssist.