[Resolved] OneAssist Consumer Solutions — cancellation request for one assist membership reg

Songa Srinivas

from Bengaluru, Karnataka

Address:

West Godavari, Andhra Pradesh, 534002

I songa srinivasarao have hdfc credit card from the last year
I paid rs.1900/- for one year member ship.

It is auto renewal for this year also rs.1899/- are detacted from my credit card account as on 15/12/2017.

Without any information and i don't receive any phone call or email this member ship is renewed

I don't want this membership, and this policy is not useful to me so i want to cancel my membership. So i requesting you please cancel my one assist membership and return amount into my account.

Relationship no: 15527732
Plan name: enhanced wa privilege single plan
Validity:14/12/2018
Mobile no: [protected]
Email id :[protected]@gmail.com

I requesting you sir/madam please do the needful.

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Jan 28, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

OneAssist Consumer Solutions Customer Care's response Dear Songa,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2701154 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.