[Resolved] OneAssist Consumer Solutions — cancellation request not attended

Sumanth Babu

Address:	411002
Website:	oneassist.in/category/wallet-card-theft-protection

Hi iam sumanth,

I had raised cancellation request for the service, but the representatives are harassing me by eating 30 min on call every time i call for refund and in the end says give us 48 hours...

I need refudnd asap

Neither the tollfree number nor the corporate number on their website works properly

Name: sumanth anem
Number : [protected]

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Jan 3, 2019

Complaint marked as Resolved

thanks for the assistance

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 24, 2018

Updated by Sumanth Babu some one else called and asked for card number to process refund ... one assist please note this i wont share my card number,

please process cancellation and reverse the transcation in same mode

Verified Support

Dec 24, 2018

OneAssist Consumer Solutions Customer Care's response Dear Sumanth,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3817253. Your amount 2599/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.