[Resolved] OneAssist Consumer Solutions — cancellation without consent | |
Received a message that my newly bought plan was discontinued without our consent and permission. We never asked them to cancel the plan. We just bought it. I bought oneassist accidental & liquid damage protection plan for mobile & tablets from rs 5001 to rs 8000 from amazon. The amazon order details are: Order date: 08-nov-2017 Order #[protected]. The plan was delivered to: Mrs. Sushmita majumdar Bunglow no. 114, m. B. Town, bandhu nagar, koradi road, nagpur, maharashtra-440030 Was this information helpful? | |
Feb 9, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear Sushmita, Greetings from OneAssist..! Due to Technical Glitch, the message was sent to you by mistake. Please be assured that your membership is activated and request you to Ignore the Message. For any assistance, please write to us at [protected]@oneassist.in or call us on[protected]. Regards, Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
As per our terms and condition, You must inform us within 2 days of the date of damage or loss. This was done more than 48 hours later, the insurance company has rejected your claim.
Regards
Sagar
Team OneAssist