[Resolved] Oneassist Consumer Solutions — cancelling my one assist plan
Chennai, Chennai District, Tamil Nadu, India
Vivinoth93 on Jan 14, 2019
I have never used this one assist or any plan of that sort.
Still they have debited 1800/- from my account without my consent.
And i request by mail to cancel my subscription but till now no response and by jan 3 2019 a sum of 1899 has been deducted from my account.
Membership id: g. Vinoth
Relationship no : 3203826
Refund the amount deducted asap
Complaint marked as Resolved Feb 17, 2019
[Jan 14, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified SupportOneAssist Consumer Solutions Customer Care's response, Jan 14, 2019
Greetings from OneAssist!
Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3886341. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.
OneAssist, Social Media Team.
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