OneAssist Consumer Solutions — claim settlement.

happy1990

Address:

B104, aai jivdani apt heera, vidyalaya road donga virar west, Thane, Maharashtra, 401303

Date of incident:11th jan 2020.
Client no:[protected]

I kept my mobile on window and i slept on bed. My phone was rang as confirmed by my wife. She gone for loo and in between i wakeup and not found my phone on window. I asked my wife she told me, phone was at window. My mobile was fall from window to down and due to this phone display broken.

Insurence compay has rejected my claim.

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

OneAssist Consumer Solutions Customer Care's response Dear Shailendra,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

We understand your concern and would like to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

The company felt that the damage happened would have been avoided if you had kept the phone in a safe place. As the incident happened is not due to any accidental force the claim got declined.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist

Jan 15, 2020

Updated by happy1990 Dear Team,

This is not your comment on claim.kindly share insurance company original comments or email.