[Resolved]  OneAssist Consumer Solutions — complaint against one assist and hdfc bank credit card

Address:New Delhi, Delhi, 110074

Received sms from hdfc bank that rs-1299/ on feb 2017 deducted from my credit card to one assist membership fee. I spoke to hdfc credit card customer care, and complaint them regarding this matter they said speak to one assist team, they will refund your amount and cancel this service, then i spoke to one assist customer care for cancel my service, on that time they confirm me that i am cancel your service and refund your amount whatever we charged, i said ok, then i stop using hdfc card due to this activities. But after six month i got mail that they dont reverse my amount and hdfc also charged for not paying that amount, now this amount became around rs.6000, hdfc credit card persons now touchier me to pay this amount, i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please refund my money asap
Name: nikee kumari
Date of incident : feb. 2017
Hdfc credit card no. [protected]
Mobile no: [protected]
Email : [protected]@gmail.com
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Feb 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2792432 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"
Feb 10, 2018
Updated by Nikee Kumari
I yet received legal notice from HDFC Bank Credit Card to Pay this All outstanding. payment is still due. they are regularly call to clear outstanding amount. they harass me now. i mentally disturb now. please do the needful and urgently.

Regards
Nikee Tiwari

Feb 10, 2018
Updated by Nikee Kumari
I yet received legal notice from HDFC Bank Credit Card to Pay this All outstanding Amount Rs. 6018. payment is still due. they are regularly call to clear outstanding amount. they harass me now. i mentally disturb now. please do the needful and urgently. Please do it on urgent basis

Regards
Nikee Tiwari
HDFC Credit Card [protected]
Complaint comments 

Comments

I yet received legal notice from HDFC Bank Credit Card to Pay this All outstanding. payment is still due. they are regularly call to clear outstanding amount. they harass me now. i mentally disturb now. please do the needful and urgently.

Regards
Nikee Tiwari

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