[Resolved] OneAssist Consumer Solutions — credit card bearing number # 545964xxxxxx8166 has been debited towards the membership fee, | |||
Hi team, Today i received eamil from oneassit stating that "credit card bearing number # 545964xxxxxx8166 has been debited towards the membership fee," without my permission. I never received call from oneassist member still it was mentioned in eamil that as per our verbal consent given to one assist "credit card bearing number # 545964xxxxxx8166 has been debited towards the membership fee," Request you to please look into this and cancel my registration which was done by oneassit without my concern. Was this information helpful? | |||
Mar 8, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 27, 2020 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Sir/mam
I received sms from...
Deepika
[protected]@gmail.com
Date of accident 21/01/2020
Greetings from OneAssist!!!
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details along with the issue faced by you by emailing us at happytoassist@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist